In order to better control the contacts of each patient, only one companion per patient per day will be allowed. For medical visits, patients are asked to come alone unless they need the support or help of a third party.
The Coffee Shop and Restaurant will remain opened with the same conditions. The new restrictions do not affect this kind of services of health centers.
Visits to the hospital will be open from 9 a.m. to 9 p.m. Children can be accompanied 24 hours a day.
Patients in a double room who are on single bed may receive visits on even days and patients on odd beds may receive visits on odd days. International patients who are alone in the room can receive daily visits within the established hours. Visits by children under age of 16 who are not patients are not allowed. If you need to ask us any questions, we provide you with an email address: atenciovisites@guttmann.com.
The use of a mask is mandatory all the time. The use of cloth masks is not allowed, surgical mask or FFP2 must be used. If you do not bring it, we will provide you with one.
Upon arrival, we will take your temperature and a control will be carried out to detect symptoms.
Please restrict circulation through the center as much as possible and keep interpersonal distance.
We recommend washing your hands often with soap and water and we will ask you to use hydroalcoholic gel when you arrive.
If you are waiting for the result of a PCR, either for yourself or a person in your family, you will not be able to access the hospital until you have the result of a negative PCR.
Please be on time for your visit to avoid crowding in waiting rooms.
As far as possible, we recommend avoiding contact with surfaces and furniture.
Companions will not be able to access the rehabilitation area during treatment. We kindly ask you to wait outside for your family member.
We intensify hygiene and cleaning measures in our centers.
We guarantee your safety by adapting all care and treatment spaces.
We prepare common spaces to preserve social distance.
We space the time between visits to favor preventive social distance.
We have attention by videoconference or by telephone in the different services.
Reliable and secure information about COVID-19 and recommendations to prevent and cope with it.
Even at this time it is essential to maintain good healthy habits, both with respect to physical exercise and in other areas.
Videos with exercises proposed by the rehabilitation professionals of the Institut Guttmann Foundation.
Guide for managing emotions and stress in situations of crisis and uncertainty.
Family guide to help you identify and respond to behavioral disturbances.
Proposals to incorporate stimulation and cognitive work everyday.
